Public Complaints

How to Make a Complaint About the Board

You can file a complaint about the Board or Board members with the Inspectorate of Policing.

416-314-4130 or 1-888-333-5078

How to Make a Complaint About a Police Officer

Submit a New Complaint to the Law Enforcement Complaints Agency (LECA)

The Law Enforcement Complaints Agency (LECA) deals with complaints about the conduct of police officers, special constables with the Niagara Parks Commission, and peace officers in the Legislative Protective Service.

Complaints about a member of a police services board, the adequacy and effectiveness of policing provided by a police service, or the failure of a police services board to comply with the Community Safety and Policing Act, 2019 (CSPA) and its regulations should be made to the Inspector General of Policing.

Please note that the information on this form may be sent to the designated authority, staff in care of their professional standards unit, as well as the subject officers, if any, and used for the purposes of administering the CSPA and regulations.

If you have questions about filling out this form or about the complaints process, visit our website at: www.leca.ca or call us at: 1-877-411-4773 or 416-246-7071.

If you require accommodation, kindly submit your complaint first and ensure to include the complaint number when making the accommodation request. If you need accommodation under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), please complete the Accommodation Request Form. If you cannot complete the form, please call the number above or email LECA.Accommodation@ontario.ca

How to Make a Complaint About a Special Constable

To make a complaint about a Special Constable in Peel Region, contact the Peel Police Service Board.

Email: info@peelpoliceboard.ca

Phone: 905-458-1340